ENHANCED TELECOM OPERATIONS MAP ETOM PDF

The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.

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Background to eTOM

TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. Contact us General Inquiries: Not sure if your company is a member?

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Digital transformation opens new markets. User Registration Not sure if your company is a member? Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class enhancd the proper application of the standards, best practices and tools in the specific context of your project.

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eTOM – Assurance Overview

The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management.

It was also supposed to serve as a basis for discussing ehhanced scope of information management necessary for the execution of the processes.

The initial goal was to facilitate the creation of ‘interoperable network management products’. Ejhanced Communications — Agility enables self-service, satisfaction and savings. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.

Business Process Framework (eTOM)

Courses now available at the click of a button. These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Check here to find out.

At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. The development of the business process standardization for telecom opdrations providers started with the founding of the TM Forum in This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts.

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Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. ZTE Corporation — Mapping a scalable smart-city solution. In other projects Wikimedia Commons.

There have been many versions of eTOM. From Wikipedia, the free encyclopedia.

Business Process Framework (eTOM) – TM Forum

It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.

JanuaryDubai. It is a hierarchical catalog of the key business processes required to run a service-focused business. NovemberKuala Lumpur, Malaysia. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

Get Involved Join the Frameworx Community discussion. Standards Telecommunications systems IT service management. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. Handbook of Network and System Administration. Expand your Frameworx foundation: Digital Transformation Middle East Case Studies Case study: Version 14 was published in May By using this site, you agree to the Terms of Use and Privacy Policy.